Your files will be available to download once payment is confirmed. Here's how.
I accept Paypal methods of payment only as it is more secure for both customer and seller!
Returns & exchanges
I cannot deal with any claims for lost parcels until 15 WORKING (Mon - Fri) days have passed for UK orders, 20 working days for European orders and 25 working days for International orders. These are the guidelines set by Royal Mail and I cannot deal with missing parcels until this time.
Once a claim has been made I will arrange to send you a replacement, an alternative if no longer available or a refund.