5 -14 business days to European Union 10 - 25 business days to United States and other countries 10 - 30 business days to Australia and Canada Everywhere else: 15-30 business days
Unexpected things like random custom controls may happen and sometimes it may take a little longer. Please be patient when ordering to receive your item:)
Each package has a tracking number, so that you can see its progress.
Additional charges of duty, taxes and customs clearance are the sole responsibility of the recipient. Тhe risk of the imposition of additional charges is small.
If you're making your first ever payment on Etsy, we hope this link may help you; http://www.etsy.com/help_guide_checkout.php
Returns & exchanges
If you are unhappy with your purchase, you may ship it back to me within 7 days of receiving it (at your expense).
When I receive the package, I will immediately refund your original payment minus shipping charges.
Packages that were returned to me because address is incorrect/undeliverable or were unclaimed (not picked up from the post office, if not received at home) will be refunded minus the shipping and Paypal costs. If a package need to be sent again for any of the above reasons, an invoice for the shipping costs will be sent to you.
Тhe item being returned must be in the same condition as it was sent.
If your item is damaged during shipping, you may file a claim with the carrier.
Please do not forget to leave me positive feedback, if you are satisfied with your purchase. Feedback is very important for us.