All our items are made to order, Wedding rings takes 7-14 days to make. All diamond rings can take up to 4 weeks.
Express shipping (upgrade) sent via EMS mail to any destination, it is insured, express messenger mail. The estimated delivery time is 5-10 working days.
FREE shipping--will be via Registered air mail. it's takes about 7-14 working days to arrive to us\Canada.
Please be aware that any applicable customs taxes & duties are the responsibility of the recipient.
Payments can be made through Paypal, HOWEVER you don't have to have a PayPal account to pay for your order. You can pay using a credit card. Simply hit "continue" next to "Don't have a PayPal account?"
NEW TO ETSY?: check out this helpful link regarding making purchases on Etsy: http://www.etsy.com/help_guide_checkout.php
Costumers with an Israeli shipping address will add 17% sales tax to the payment.
Returns & exchanges
I gladly accept exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Refunds and exchanges will be handled on a case by case basis. Made to order rings are final, Although, if you are not satisfied with your order please contact me, and we'll work out a solution. My costumers satisfaction is my top priority.
Please be certain of your ring size as there will be resize fee (up to 0.5 size) 20$ for silver ring , and for gold 50$ ,plus shipping fee again.
No return for engraved rings / custom orders.
Custom's fees, taxes, and any other fees imposed are the buyer responsibility.
Return mail: If the reason is " unclaimed" or wrong address details -we will charge shipping fee again. For ring size, please follow the link(copy) http://findmyringsize.com/
For convert the size, please copy the adress bellow . http://en.wikipedia.org/wiki/Ring_size
If you have any further questions, feel free to send me a message. Hope you'll enjoy your order. Thank you for visiting our store. Kai Jewelry.