The basic cost of shipping is $3.50 unless otherwise stated. You will pay only the actual final cost of shipping your complete order above the basic cost. Any shipping overages will be refunded after the package has been shipped.
USPS is my preferred shipping method. Your package will be shipped within 1-3 business days. We like to get things out the door fast! Larger items such as multiple purchases of larger sized flowers or large sculptures may require special hand made boxes and therefore possibly three business days to ship.
There may be recycled materials used in shipping. Please double check the 'ship to' address.
To ship outside the USA please contact me for a shipping quote. We do ship internationally, however due to the products, each international order shipping cost must be determined to guarantee the cost. We do not pay taxes, custom fee's, fee's or any type of import cost.
Please ask me about your shipping cost and tell me your shipping requirements. Thank you, John M. Wrocklage
We accept all credit cards through ETSY and ETSY Gift Cards. We also use and accept PAYPAL for payment of purchases.
Returns & exchanges
Please contact me first about any refunds or returns. Returns will only be accepted for 7 days after you have received the item.I will refund the full purchase price of the item after I have received it in the same condition that it was sent out. No shipping costs will be refunded. I will gladly answer all your questions before the purchase to try to insure a refund is not needed. All refunds are through ETSY. EU refund policy is the same as the established EU policy for internet purchases.
Please contact me for any warranty issues. I guarantee all our hand made items to be free of workmanship defects.