The items are made customized for the client's size. Therefor The time to complete an order (before shipping) will change, it depends on the time it takes to make the jewel. It can take between 1-4 weeks.
Orders are sent by registered air mail to any destination, and it takes between 7-14 working days for the shipment to arrive.
The more expensive jewels will be sent by EMS mail to any destination, it is insured, express messenger mail. The Ems shipment will arrive in 5-10 working days, and it costs 22$ to USA and 33$ to anywhere else. For shipments inside Israel we ship registered mail, and it costs 5$. If you wish to send it with express mail please convo me.
Payments can be made through Paypal, HOWEVER you don't have to have a PayPal account to pay for your order. You can pay using a credit card. Simply hit "continue" next to "Don't have a PayPal account?"
NEW TO ETSY?: check out this helpful link regarding making purchases on Etsy: http://www.etsy.com/help_guide_checkout.php
Costumers with an Israeli shipping address will add 17% sales tax to the payment.
Returns & exchanges
Refunds and exchanges will be handled on a case by case basis. Custom orders are final, Although, if you are not satisfied with your jewel please contact me, and we'll work out a solution. My costumers satisfaction is my top priority. Resizing : Please be certain of your ring size as there will be resize fee of 15$ for silver ring , and for gold 50$ ,plus shipping fee again.
Custom's fees, taxes, and any other fees imposed are the buyer responsibility.
Return mail: If the reason is " unclaimed" or wrong address details -we will charge shipping fee again.
If you have any further questions, feel free to send me a message. Hope you'll enjoy your Jewel. Thank you for visiting my store. Maya Or.