Once you have contacted me with your desired purchase, I will seek out the best and most cost effective way to ship your item. OMy responsibility ceases after merchandises are delivered to the transportation company. If merchandise damage during shipping is a concern, I recommend shipping insurance for all orders. Insurance cost varies upon weight and value of each merchandise, please convo me for the insurance cost. International orders: these must be insured and Customs clearance needs to be taken into account for shipping time.
We accept Pay Pal as payment and would appreciate payment made within 24 hours or the order may be canceled.
Returns & exchanges
Your SATISFACTION IS GUARANTEED on every item you purchase from me. If you are unhappy with the item you receive, please Contact Me and you can send it back for an exchange. If an exchange is not available, I will refund the amount that you paid for the item (shipping fees are not refundable). Items needed to be returned in exactly the same condition as it arrived. No refunds after 14 days
PLEASE NOTE: All pieces are created by hand, so no two items are identical. That's the beauty of the product! Please allow for slight variances from what is shown in the made to order photos