Processing time: This will vary depending on what you order usually it is as follows; Regular items- 1 to 2 weeks Mystery Kits- 2 to 3 weeks However this will change from time to time depending on our current work load so it is best you check individual items before purchasing as this will reflect the current schedule.
Shipping times: These are a rough guide and I can not guarantee these. The shipping time solely lays with Australia post and is unfortunately out of my control, please note this does not include public holidays.
Australia/Oceania: 2-14 business days North America: 10+ business days but more than likely any where from 2-5 weeks South America: 10+ business days but more than likely any where from 2-5 weeks Europe: 10+ business days but more than likely any where from 2-5 weeks Asia Pacific: 10+ business days but more than likely any where from 2-5 weeks
Customs and/or import taxes Please note we are not responsible for any customs and/or import taxes that may apply.
Returns & exchanges
Returns, exchanges and cancellations.
IMPORTANT: We do not accept cancellations, returns and/or exchanges.
However should there be something you are not happy with in your order please contact me, you should feel excited once your stickers arrive and ready to plan, if there is anything not up to standard by mistake please email me so I can resolve this for you a.s.a.p!
We do not provide refunds for items damaged in transport, your items are packed into cardboard envelops thicker than most to prevent bending. All items are labeled with do not bend stickers.
Your personal information (shipping, billing address and contact information) I will only use for the purpose of;
Legal reasons such as paying taxes To complete your order and ship your items To contact you should we need to discuss your order