US: All shipping is first class USPS, and includes handling and packaging. Once payment is received, I will package and ship your order within 3 - 10 business days. Normally the processing time is 3 - 5 days, but during high times of peak sales, it may take the full 10 days. If you would like expedited shipping, or have any other special requests, please contact me before purchasing your item. I will be happy to accommodate if at all possible, including shipment by priority or express mail if desired. Any difference in postal fees will be added to your order.
International: For international shipping, please be aware that for some countries it may take 4 weeks or longer for your package to arrive. In some rare cases, it may take 6 - 8 weeks - I ask that you please wait 8 weeks before we take the next step of a reimbursement. If an international package is lost or stolen all reimbursement will be made with store credit only. Should a 2nd shipment (a 2nd attempt) be lost/stolen I will refund you your purchase. Also please be informed regarding your country's customs regulations, duty fees and taxes; I am not responsible for these details.
I prefer payment via PayPal or credit card.
I will also accept a Money Order (U.S. & Canada only) or personal check. These must be mailed within 1 business day and I ask that you please notify me once it is mailed. In the case of Money Orders, your purchase will be shipped upon physical receipt of the payment. For personal checks, your purchase will be shipped once your check has cleared.
Reserved Orders: With the exception of items intended for announced shop updates, I am happy to put an item on hold for you, with the understanding that the order should be put through (by you) within 24 hours of the reservation. However, if you have a particular situation that may require a longer reserve, please contact me and I will try to accommodate your needs.
Wholesale and Consignment: Please contact me for details.
Intellectual Property Notifications:
WoolyWire (tm) trademark and copyright: WoolyWire (tm) is currently being filed as a US trademark: http://www.trademarkia.com/woolywire-86221126.html. WoolyWire (tm) is copyright protected as an artwork for use in jewelry and jewelry design applications, and other similar applications. You may use it for any and all of your jewelry designs (which of course may be used, worn, sold, etc.). You may you not however, copy the woolywire concept itself (i.e., you may not create fiber wrapped / spun wire for use in jewelry and jewelry design applications, and other similar applications.