Processing time The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Canada: $3.00---> This type of shipping is available for few jewelry. Contact us to learn more about it. $12.00---> For the rings **Tracking number**
United States: $16.00---> **Tracking number**
France: $16.00---> No tracking number England: $16.00---> No tracking number Everywhere else: $16.00---> No tracking number
$12.00---> 3 to 5 business days with tracking numbers
Other countries / air mail: 6-15 business days after sending the package.
If you want another type of shipping then the one associated with the item you like, please contact me to make an arrangement or select another kind of shipping when you proceed to check out!
NOTIFICATION!!! *Please note that that all Canadian customers will be charged sales taxes applicable in their province*
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Exchange subject to certain conditions. Necessary mailing expenses to exchange the item to be covered by the customer.
I accept cancellations within 24 hours after your purchase.
If you are unsatisfied with your purchase, contact me within 7 days of receipt thereof, to make an exchange if desired.
Important: I reserve my right not to honor and/or to cancel any order from a user who uses a promo code in an inappropriate way and/or without my consent. Some promo codes in my shop are exclusive to boutiques, individuals, and events. Thank you for your understanding.