Your files will be available to download once payment is confirmed. Here's how.
If the cost of shipping comes to be less than what you have paid, a refund will be issued for the difference on or before the day the package is shipped. If you are purchasing more than one item and would like to be given a more accurate rate, please feel free to contact the shop for an estimate. Under these circumstances, a custom order can be created for you upon request with the adjusted shipping price.
Cancellations will only be accepted if the ordered items have not yet been made or package, at the seller's discretion. If a cancellation is agreed upon, buyer will be fully refunded for cost of items and shipping.
Returns & exchanges
Refunds will not be provided unless there is a defect with the product for which Ashley Erika Designs is responsible. Ashley Erika Designs does not cover refunds for losses or damages that occur after the product has been packaged and shipped. If you require a refund, you are responsible for the cost of return shipping. Digital items, wholesale, and custom orders are not eligible for refund. However, Ashley Erika Designs always wants you to be happy with your purchases. If you encounter any issues, please contact the shop owner. Thank you for your understanding.
If you have a custom request, question, or comment please feel free to contact me! I'd be happy to tell you all about my product or to take a custom order!