We aim to post within 24 hours - Monday - Friday except Public Holidays. We Beads only to mainland UK. We aim to get your item to you as quickly as possible. All orders received before 1030AM are sent out the same day (Monday - Friday) unless the weekday is a Bank ? Public holiday.
We accept Paypal or Etsy's Direct Checkout as my payment gateways. You can use debit or credit cards with both or use your Paypal account.
Returns & exchanges
Under distance selling regulations, you may return items within 14 working days of receipt. They must be in original unused condition as supplied and you must keep a proof of posting or post by trackable means. A refund will be issued on receipt of the original goods. Please contact us first if you need to make a return and include your name & address in the package so it can be matched up with your order, or use the Etsy EU Cancellaton form. Return postage costs will not be refunded (unless the item is faulty).
Buyer pays for the return of goods.
Any questions please ask, we will reply within 24hrs.