Your files will be available to download once payment is confirmed. Here's how.
We accept all major Credits/Debit cards using Direct Checkout or PayPal. Files will not be sent to you until your payment has cleared. Please keep this in mind when paying with a paypal echeck.
Returns & exchanges
If there is a problem with your order, please contact us immediately and we will make our best effort to resolve the issue.
Due to the nature of digital files and the design work involved, NO REFUNDS will be issued once an order has been placed.
No refunds will be given if the buyer chooses to have the files printed without correcting any and all errors or if the buyer chooses to print the sample proof. No exception.
The designs featured in this shop are primarily intended for home use. There are no refunds given for a printing facility refusing to print your design. No exception.
There are no refunds on instant download files due to the automatic delivery of the digital files being sent to your Etsy account. The buyer is responsible for reading the product details carefully before making a purchase.
All orders are saved for two weeks (14 days) from the date of purchase. If you happen to need a small change made within that two week time frame, please send a message via Etsy conversation requesting a revision. The first revision is free, any additional revisions will require a small fee. Any revision request made after the two week revision period will require a complete reorder of the item. No exceptions.
When placing an order, you will receive a two week grace period to review your proof(s) and make any necessary revisions. Failure to communicate within that two week period will result in the finalized order being sent as is. Any changes requested after that time frame will require an additional fee or possibly a complete reorder.
All designs featured were created by Denleys Shop unless otherwise noted. Any images used in any of our designs are free and not being sold. Designs are intended for one time, personal use only. When purchasing a design from this shop, you are paying for the labor and time involved in creating the customization and personalization.