Digital files ship free of charge. All other shipping costs vary. I try to charge only the exact amount that it will cost me to ship - nothing extra !
If you live nearby, pickup is available, and you may be refunded for the original shipping charge.
If I am shipping your order, i will by default choose either usps first class, priority mail, or UPS. Please specify at checkout if you need the package to require a signature otherwise i CAN NOT guarantee that it will require one. By default I usually choose no signature unless it is an order of $300+.
Combined shipping and bundle discounts are always available - just ask !
I currently accept direct checkout (any cc or debit cards that etsy accepts as payment) and Paypal. For paypal orders, the $ will be in my account immediately, meaning I can order your supplies and start on your order right away. If placing an order with direct checkout there may be a 2 day delay to make sure your payment processes before handling and shipping.
Returns & exchanges
Enclosure folders, envelopes, and (non personalized) laser slide in cards can be returned in most cases, but a 30% restocking fee will apply.
Custom invitation orders are non-refundable. If an order is not delivered by expected ship date (for most custom invitations 3-4 weeks from purchase date) please message me to find a resolution. If any order is more than 8 days late past the 4 week handling time for most invitations, I will provide a full refund if needed, minus design fees (max $25 design fees charge). For enclosure folder orders, any returns will incur a 10% restocking fee plus buyer must pay return shipping.
Any items damaged in shipping will be covered by insurance, however I can not always provide a full refund, however I can remake any orders if needed in that case.