In stock items are shipped within 1-2 business days.
Orders within the UK are sent first class by Royal Mail.
International orders are sent via regular Air Mail. There is no tracking number included. Please allow 10-20 business days for your order to arrive. Please also note that any duties/customs fees incurred on the package are the responsibility of the buyer. International shipping times will vary from country to country. Please take this in to account when placing your order, particularly around busy times such as Christmas..
In a hurry?? I offer Express delivery within in the UK . Please message me for more details.
✩✩P A Y M E N T✩✩
PayPal, Credit / Debit cards, and Etsy gift
If you're new to etsy: This guide will help you through your purchase process. http://www.etsy.com/help/article/361
Returns & exchanges
✩✩100% SATISFACTION ✩✩
You can count on everything I sell to be of the highest quality. If for any reason you run out of a thread part way through your project please don't hesitate to contact me and I will see what I can do to help.
If you are not satisfied with any item for any reason, please don't panic!! Contact me within 7 days upon receipt of your item(s). Once I have received the retuned product a refund will be issued.
Unfortunately refunds do not include original shipping costs unless the item is deemed to be faulty in some way. Item(s) must be in new and unused condition. Buyer must pay return shipping costs, except in the case of faulty goods.
✩✩ DELIVERY ADDRESS ✩✩
I will ship to the address listed on your Etsy account. Buyers are responsible for having an accurate address listed at all times. Sorry but I can not issue refunds or reship items if an order is shipped to an incorrect address.
Airmail (Default International Shipping Cost) is uninsured and we will not take any responsibilities for the loss or damages of the package during delivery.
Please upgrade the postage (Post and Track) as an option for insured delivery.
At stitchKits I welcome WHOLESALE orders, please contact me for more information about my product range and wholesale pricing.