All purchases will be shipped within 1-2 business days after payment is received.
All orders will be shipped via registered mail . You will be provided with a tracking number which means that your signature of receipt will require upon delivery. If you prefer an alternative method of shipping please let me know before purchasing.
I will ship items to your Etsy address. Please, make sure that it is correct.
Please make sure you have enough time to receive your purchase for your wedding day! PLEASE BE AWARE that delivery times through customs, holidays and strike days , bad weather forecast can cause delays, which I can not take responsibility for. Please allow enough time when placing your order to make sure you will receive your purchase in time.
STANDART SHIPPING TIME ussualy is: EUROPE: 5- 10 business days. UNITED STATES: 10- 14 business days. CANADA: 14-21 business days AUSTRALIA and Other : 14-21 business days.
I accept PayPal , Etsy payments. If You don‘t have Your paypal account You could make the payment trough Paypal with Your credit card : http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/ If the payment is not completed in 3 days, I will cancel the purchase process.
Import duties, taxes or other charges are not included in the price of the item or shipping cost. These charges are the buyer’s responsibility.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
In special cases returns can be accepted with previous discussion with me. Shipping costs are not refundable. The item must be returned in its original package and condition, UNUSED.