Items will be shipped in 2 to 3 business days,(usually sooner) after payment is received, unless a different timeframe is stated in the listing. Custom orders shipment times will vary.
All my items are generally USPS First Class with tracking number. Some larger items will ship Priority with up to $100 insurance. If you want to purchase additional insurance let me know before paying so I can adjust invoice.
It is the customers responsibility to make sure when placing the order that shipping address is correct. I will supply a tracking number with shipping notification.
Pay the way you wish. Direct payment through Etsy or PayPal.
Returns & exchanges
If there is a problem with merchandise, please contact me before leaving a negative review. I will try to work with you to make you happy.
Refunds or replacements are generally only for these purposes: 1- The material was damaged. 2- I gave you the wrong item.
Return authorization required. Returns must be clean and in original condition. Please contact me before returning merchandise for a return code to write on your return label. No return code on label will result in refusal of return merchandise. Shipping costs are Non-refundable. Buyer is responsible for return shipping costs.