All items are shipped 2-5 days after payment is cleared . If for some reason I can't ship within the 5 day period, I will contact the buyer and let them know when the item will be shipped. Checks must clear before shipping item. Items will always be shipped to the address you have registered with ETSY. If you would like your item sent to a different address please let me know in advance. Buyers are responsible for all shipping costs including insurance. If you do not pay for insurance I will not be responsible for the item shipped once it is in the care of the Post Office, UPS, or Fedex..
All my items in my store can be PICKED UP in Walnut Creek, Ca.
For International shipping please converse with me for shipping costs.
I accept PayPal, checks, money orders. Sale will be canceled if not paid in full after 3 days. Checks must be cleared before shipping item. If payment is not received, I will notify the buyer via email, and through an etsy convo. If after 24 hours, I do not hear from the buyer, I will re list the item in my shop and cancel the purchase, notifying the buyer again.
Returns & exchanges
Due to the fragile nature of stained glass items I suggest that all buyers purchase insurance with their orders. If an item is lost or broken in transit I cannot be responsible for items once they are in the care of the Post Office, UPS, or Fedex. To request insurance please use the "contact seller" link on my store homepage. If for any reason, your not satisfied with your purchase, contact me within 24 hrs. and I will be happy to give you a refund. Item must be returned in excellent condition and buyer pays for return shipping. Refund will be sent within 24 hrs. of receiving item.
I will notify the buyer with the date the item was shipped, and delivery confirmation number so you may track your purchase.