All items are posted within 48 hours of receipt of payment, excluding Sundays and public holidays. UK orders are shipped by 2nd class Royal Mail. International orders are shipped by Airmail. Buyers are responsible for all customs duties and taxes incurred by their particular country. Shipping to EU generally takes around 7 - 10 working days, but this is not guaranteed. International mail to outside the EU usually takes 10 to 21 working days, though this again is not guaranteed, and can sometimes take longer due to delays in customs and will require your patience. Please be assured that I will ship promptly (Always within 48 hours) to limit your waiting time. Any custom fees or taxes that are due in your country are the customers responsibility to pay and not the sellers
Payment can be made by Paypal, credit card, debit card, or Etsy Gift Card. If you do not have a Paypal account, you can still pay by credit card without setting up an account. Instructions are provided during checkout.
Returns & exchanges
Any items that are lost or damaged please contact me and I will arrange replacements. Returns are accepted, less the shipping costs and must be returned within 14 days in their original condition. The buyer is responsible for return postage costs and again please contact me before returning so I know to expect them.
I want your experience from buying from me an enjoyable one. If you are not satisfied with my service or should I make a rare mistake with your order then please contact me so we can resolve any problems. Many thanks - Karen