All items are shipped within 2 -3 business days of your payment clearing.
I will refund excessive shipping charges whether you ask or not. Sometimes when purchasing multiple items the Etsy system can sometimes inflate the shipping costs.
Packages are shipped using USPS.
Please verify your Etsy Shipping address is correct. You will receive an email notification which will include tracking information. Once a package has been shipped, I am not responsible for any delays, lost packages or damages that may occur during transit. If a package is returned undeliverable the buyer is responsible for additional shipping costs.
I WILL NOT FALSIFY CUSTOMS DECLARATIONS. Please do not ask or expect me to. I will not mark an item as a gift on the customs form. Items are subject to customs fees in your contry. If you are not willing to pay those fees, please do not purchase.
I accept PayPal and Etsy Direct for payment. Taxes apply to those in Iowa. Payment must be made in full before the item is shipped.
If you purchase something and change your mind before it is processed for shipping, please let me know and I will cancel the transaction.
Coupons: Coupon codes must be entered in your cart prior to payment being made. I am unable to apply discounts or make adjustments once payment is complete.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Customer satisfaction is the most important aspect of Jakira Farms. Please email me with any questions.
If upon receipt of your order you find a flaw in workmanship or if the item is not as described, a refund may be given upon receipt of the item being returned for the item cost and original postage. The refund will be received through the same method you used to place your order either Etsy Direct Checkout or Paypal. Shipping will not be refunded for returned items. The buyer is responsible for return shipping costs.
However, it is noted that colors can vary greatly by monitor and returns will not be given if the fiber or article matches the description given.
Jakira Farms reserves the right to refuse a sale to anyone with a history of abusive feedback and/or malicious behavior towards other Etsy members.
If you have any questions about any of my items or policies please do not hesitate to contact me.