Orders ship Sunday-Thursday with the exception of postal holidays. All orders ship within 1-2 business days of the purchase date.
Standard shipping (NO TRACKING AVAILABLE): Estimated delivery time varies from 5 to 14 business days, on some cases (depends on the customs services of the recipient country) it may take up to 21-30 business days.
Expedited Priority 5-7 Business days - (WITH TRACKING): Estimated delivery time 5-7 business days worldwide (where applicable). On some cases due to customs services might take a bit longer.
For faster delivery we highly recommend the: "Expedited Priority 5-7 Business days - Tracking" shipping method. It comes with a tracking number and this method is very fast. Delivers within 5-7 Business days.
Please note, The expedited method is only available for the following countries: United States, Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Hong Kong, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom.
Shipping address: Please note that we are shipping the packages to the shipping address provided By you on the etsy checkout page. Helios Bliss will not be held responsible for a wrong address provided during checkout.
All major credit cards are accepted via Paypal's secure transaction form. ***(You DO NOT need to have a Paypal account).***
Orders will be shipped 1-2 Business days after the payment confirmation. (Usually we ship them within 24 hours).
Returns & exchanges
Refunds, Exchanges & Money Back Guaranteed Policy:
* Cancellations - Contact us within 2 hours (To avoid 20% restocking fees).
* Returns & Exchanges - Money Back Guaranteed! Contact us within 14 days of delivery - Buyers are responsible for return shipping costs. *** Only items that are unused and unopened will be accepted! *** Shipping costs are not refundable!
* The following items can't be returned or exchanged: Because of the nature of these items, unless they arrive damaged or defective, We can't accept returns for: Balms, Facial Creams, Serums, Massage Oils & Other Creams. (These are made to order products).
Customs Fees: HeliosBliss is not responsible for any additional fees or delays that might be added by the recipient country's customs agency.
* Its recommended to dilute pure essential oils prior to use. * WARNING: PREGNANT WOMEN SHOULD NOT USE ESSENTIAL OILS WITHOUT CONSULTING A DOCTOR!
*** CAUTION - ESSENTIAL OILS *** Might cause skin sensitivity. Keep out of reach of children. Avoid contact with eyes. If pregnant, nursing, taking medication, or have a medical condition, Consult a healthcare professional prior to use. Nutmeg essential oil and some others are abortifacient in nature and should Strictly be avoided by pregnant women!
* Even though essential oils do not have any side effects or allergic reactions, it is recommended to test the essential oil pure/diluted on a small patch of your hand.
HeliosBliss will not be held responsible for any allergic reactions that might occur from an improper and irresponsible use of essential oils.
The FDA requires the following statement for all essential oils: These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent disease.