1).SHIPPING DATE: every MONDAY TO FRIDAY（4／5 Times Per Week）(excluding weekends and holidays)
2).DELIVERY TIME: We need 1-3 working days to ship your order. Large orders may take more time to proceed. But, Every orders shipped within 7 working days at most.
3).All parcels will be ship by normal airmail. It takes about 2 to 4 weeks delivery, please understand our location is from HongKong,China.
▶Since there are possibilities of parcel loss***International Registered Airmail is strongly recommended. Only cost $2.50 more, the packages can be trackable. http://www.etsy.com/listing/84549513/a-custom-listing ( If your location is in UK, France, Spain, Italy, Russia, Brazil, Portugal, Argentina, Czech Republic, Poland, Greece or other remote areas, International Registered Airmail is strongly recommended. ) ▶International Registered airmail serive can be tracebale from the following website: www.track-trace.com/post ▶International Registered airmail take about 2 to 4 weeks delivery from HongKong,China.
4). We ship to your Etsy Address, please make sure it is accurate, or let us know right away if it isn't.
5). We only provide International registered airmail, DHL, EMS, Fedex cooperation
6). Alternative shipping options: When you need parcel by express, please convo me a shopping list,location for reserve listing. Or,when you place an order online, please let message at check out about shipping way by express. After that, we estimates how much you more pay as the weight of your invoice and location for upgraded to be express service.(It will takes about 7 days delivery).
7). Parcel online check:When parcel arrival on your country, you can trace it online. But some country is unacceptable online check. If so, you have to phone to your local post office or the customers service of your local Post Office to get more information by your tracking number.
8) Please note that buyers are responsible for any and all duties and customs charges that may be incurred. If you need help, please contact me.
9). For all HongKong Buyer, we recommend you using ShunFeng Express, the shipping rate is start from $6.(Delivery within 3 days.)
10). ▶ PLEASE NOTE! In the peak season and special situation,parcels will be delays in the receipt. Orders are not considered "Lost" in transit until the following amount of time has passed: International: 60 days past shipping date International Italy / France / Brazil / Argentina: 70 days past shipping date.
11). Packing: I place each bag in a plastic bag or ship in a box so they get to you in perfect condition. I do like to reuse like-new boxes when possible.
1).We accept Paypal and Credit Cards only.
2).If you pay by paypal E-check, please allow 3-7 days for the check to clear before shipment.
3).We keep your order 7 days,if you having any trouble paying with Paypal. please refer to this article: http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
4). If you need to cancel a purchase from our shop, please let us know in time. Full payment can be refund to your paypal account within 7 days except poundage of paypal. You could not cancel any order when parcel posted out.
5).Payment must be made immediately upon checkout, if there is a problem or you need more time, please convo us on Etsy, and we shall be glad to work with you if time request are reasonable.
Returns & exchanges
1). If unfortunately your purchased item is out of stock, we shall send email advise you to choose other available items or get a refund.
2). If something is damaged during transit, please contact us with a photo of the problem item. Or if there has been a mistake on our part, please contact us as well, we shall be more happy to resend, credit note or refund. (PS. Shipping fee is nonrefundable.)
3）.We don’t hold any responsibility for the following situation to the products: 1> Color difference 2> Size problem because the customer did not read the description carefully before order. (please pay attentions while you are purchasing) 3> Other problems which are not the fault of the seller. 4> Items have been resold as unfinished or finished products. 5> Items have left from us for 3 months.
4).We will happily accept returns for any reason, or no reason at all, as long as you follow these rules; 1> Shipping fees, insurance fees ($2.5), taxes are nonrefundable. 2> Buyer is responsible for the return shipping cost. 3> Items to be returned or exchanged must be sent back in original condition, with the original number of items. Items must be received by us within 4 weeks of from the date your package was delivered.
5).The postal delays, failures, thefts, losses or customs problems are Uncontrollable by the seller (us), they are not the responsibility of the seller (us), thanks for your understanding.
6).For return instruction and restriction, please contact us using etsy conversation feature.
▶▶▶ If you satisfied with our service and treasure, please leave a good FEEDBACK.
▶▶▶ All the item will be with wholesale service, If you need info about that just convo me.