We accept payments via Paypal, All major credit cards (Visa, MasterCard, American Express, Discover)
Payment must be made in full and have cleared before the item is shipped. If you are having any issues with Payment please do not hesitate to contact me and I will be more than happy to assist you in anyway that I can.
Returns & exchanges
It's really important to me to sell gems that are not only beautiful, but are what the customer expects. I try to be very accurate in my descriptions and with the photographs I use.
If you aren't satisfied for any reason after receiving your item please contact me immediately.
I have a 7 day return policy. If for any reason you are unhappy with your item you are welcome to return the item within 7 days of delivery and we will issue you a full refund. Please include a copy of your invoice for quicker processing. All returns must be in the same condition as when shipped and in their original packaging. Your original shipping cost will not be refunded. You may choose to exchange the item for another item of equal value or receive a full refund.
If the item is damaged please send me an Etsy message within 3 days of delivery.
Custom wholesale orders may not be canceled after payment is made and are non returnable unless the items are damaged.