INTERNATIONAL ORDERS WILL NOT ARRIVE IN TIME FOR CHRISTMAS IF ORDERED TODAY.
Any orders placed after December 17th will not be posted until after Christmas.
1.We can accept PayPal/Credit card payment only. 2.We cannot arrange the shipments on the weekend or public holidays. 3.Your orders will be shipped out within 72 hours after your payment is verified(Saturdays & Sundays are excluded.) . *Unless stated otherwise by Etsy when ordering.* 4.Please be advised that the international delivery highly depends on your local customs and your local post service. 5.International Buyers, Please Note:The buyer is responsible for any applicable import duties and local taxes. Please verify your customs duties before purchase. 6.Items abroad will be sent international economy, therefore there is no tracking number and occasionally items can take up to 30 days to arrive, although not often it happens.
We accept paypal and credit cards. Payments must be made within 48 hours or the sale will be cancelled unless you contact us before hand to let us know you cannot pay immediately,
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We try hard to please our customers with our products. But if for any reason, you are dissatisfied with our item, you can mail it back to us within 7 days from the date of delivery. The item should be in the original condition. Your refund will be issued within 1-3 business days after we receive our item. Items lost in mail are not our responsibility.
Please note, natural material items that have been engraved may differ from the picture due to the nature of the materials. No 2 pieces of wood are the same and may differ in contrast or colour.