We ship twice a week; orders are dispatched from the post office. Deliveries are made in France and abroad.
Small orders are shipped priority mail in a padded envelope with tracking number. Shipping time: 2 to 3 days in France (shipping estimates are approximate).
Larger orders are shipped via Colissimo (express parcel service). A tracking number will be sent to the customer by email. Shipping time: approximately 2 working days (weekends and holidays not included).
Shipping fees and costs correspond to actual postal rates and packaging cost.
Credit card & Paypal.
Returns & exchanges
Pursuant to Article L. 121-21, the buyer may return the product for exchange within fourteen (14) days of delivery or within eight (8) days for a refund. No penalties will apply; the customer will be responsible for shipping/return shipping costs. We will only accept items in perfect condition in their original packaging, complete and intact, in new condition and fit for resale. Any product that has been damaged or whose original packaging has been damaged, will not be refunded or exchanged.
In order to facilitate returns, before shipping your products back to us, please contact us by email at email@example.com. Please include your order number. Please send returns to the following address: MilieO 65 route Nationale 80480 Dury France
Upon demand, I can custom design and/or manufacture limited-series paper or textile creations just for you. To take advantage of this service, just send me a message by email at firstname.lastname@example.org