Once shipped, we are not responsible for anything that happens to that item though we will work with you if there is a problem.
All items are made to order and will ship within 3-5 business days of your order being placed. After this 3-5 day window your order is in the hands of USPS and we cannot control how fast or slow your order arrives. If your order does not arrive within one month of shipping, please contact us and we will do our best to help!
Returns & exchanges
Due to the nature of the product, I cannot offer refunds or exchanges.