I ship by regular mail, and will always try to send your item within five days of payment. If you want insured delivery so you can track your item and get insurance please message me for costs.
Your order will be shipped by the Paypal address. If this address is incorrect, and you do not notify me of the alternative address, I will not be responsible for lost packages due to incorrect addresses!!!
For those in Denmark, your item should be with you within 3 days of the postage date. Delivery usually takes between 5-14 working days for Europe, 7-15 for the US and Canada, 7-15 for Australia and up to 21 working days for the rest of the world. Do note however that standard shipping can sometimes take up to 6 weeks (especially during holidays etc.) so order well in advance!
I only accept PayPal for my items. Instant payment is preferred, but anything within 5 days is acceptable, otherwise I reserve the right to cancel the transaction.
Returns & exchanges
As most of my items are earrings, due to health and safety reasons I cannot accept returns on them. (Earrings cannot be returned for hygienic reasons according to EU laws.) However, if the item is faulty or damaged, then I am happy to offer a full refund for the item. I will exchange an item only if you receive a damaged order, incorrect order, incomplete order.You will be asked to send pictures if the item was received broken/damaged or etc.
Since everything I sell is handmade/hand assembled I may not always be able to offer an exact replacement or an exchange.
Please let me know of any issues before leaving feedback. I would appreciate the opportunity to correct any problems.
International Buyers: All duty, customs and international taxes etc are the responsibility of the buyer. Packages that are refused due to customs and duty fees will NOT be refunded. Shipping to P.O Boxes is tricky sometimes and packages often get returned, so please provide a street address if possible. Otherwise it is your responsibility should the package get rejected.
HANDMADE: Please keep in mind that all of my creations are handmade and/or hand assembled so minor differences are to be expected.
Please note that colors may vary due to monitor color settings etc.
All of my components are bought in good faith, however I cannot be held responsible if there are any deviations in the materials that have passed my knowledge.
ALL items come from a smoke and pet free environment!!!. All my items are stored in plastic bags to protect them from dust.
Items are not suitable for children under the age of 36 months due to small parts and the risk of injury. Adult supervision is recommended for children aged 36 months and above due to small parts and the risk of injury.
FEEDBACK: I try very hard to make sure my products are as described and in perfect condition. Once in awhile, something may slip by. I would greatly appreciate the opportunity to correct an issue before you leaving a negative feedback. Please convo me with any issues you may have.
Thank you for taking time to read my policies. Feel free to message me at any time, I´ll do my best to answer as soon as possible :-)