Shipping costs are determined for each individual listing. Shipping times may vary depending on product. Please note shipping information included on listings ade approximations. If we are awaiting a fabric shipment for your order, we may be delayed on shipping your items. Typically, we ship sooner than the specified date (if we have all materials), but will notify you of any change in shipping status.
Please be advised that we DO NOT make our money on charging you shipping. We have done our best to provide the best possible shipping cost.
Payment is required to hold your space in our booking system, EVEN if you are sending us fabric.
We have tried it many other ways, and while we understand it's hard to part with your money upfront, this is the best way to ensure fairness in processing orders.
Returns & exchanges
Due to the nature of our custom draperies, we cannot provide refunds. However, we will do our best to accommodate any change/need that arises.
Please don't hesitate to contact us if you need your items sooner as we may be able to rush your order.