I will send thing you bought within 1-5 business days from the time I receive your payment.
I do not ship on Sundays because the post office is closed.
I will let you know when your package is on the way. I will also send you a tracking number of your package.
Please, note: some local postal services does not provide on-line tracking for international registered airmail, such as: Germany, UK, France, Italy and Australian post. So we can track your package only while it's in Ukraine.
Usually delivery takes about 10 business days (depending upon customs and postal system). Please note, transit time may vary depending on location so we can’t guarantee the arrival time. Detailed terms from the date package was posted: - USA: 2 weeks - Canada: 2 weeks - Australia: 2-3 weeks (sometimes 10-60 days!!!) - Italy: 2-3 weeks - Rest of Europe: 1-2 weeks - Rest of World: 2-3 weeks
International customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries. Please note the delivery time may vary and I can't be responsible for losses or delays.
I will send the item purchased to your Etsy address. Please let me know in case you need different address to ship your order.
Incorrect address Items will be sent to the address registered on your Etsy account ( not your Paypal address). Please ensure that you Etsy address is correct and updated before check out as it is not possible to retrieve or stop the package once sent. Any refund or redelivery fee due to incorrect or inaccurate address will be borne by buyer. Refund or redelivery can only be done upon receipt of the returned package. Shipping fees are not refundable, buyer pays for redelivery.
Unclaimed package In cases, if the package gets return to me as 'Unclaimed', re-delivery fee under such circumstances will be borne by buyer. Refund of the product amount (i.e. minus the shipping fee) can be arranged. Shipping fees are not refundable, buyer pays for redelivery.
Cancellation You may request for cancellation before shipment only. Once order is registered with the post office, I will have no means to stop the package. PayPal fees are not refundable.
I can not take responsibility for losses or delays, but if you have any problems or concerns with the package receival - contact me and I would eagerly help.
I accept payment by PayPal only. You can pay with a credit card via PayPal even if you do not have a PayPal account. If you're new to Etsy, and you want to learn about the payment process you can do this in the following link: http://www.etsy.com/help_guide_checkout.php
Returns & exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
All vintage items are sold "as is" and by nature may have some imperfections obtained while they were earning their vintage status. We will do our best to describe and photograph noticeable flaws, but cannot guarantee we will catch everything. So, please note: due to the nature of vintage items, there may be nicks or scratches ( I like to consider this part of the character of an item ), but I will do my best to photograph and describe anything I notice. To that end, all items are sold as-is and I cannot accept returns on vintage items. There are no refunds or exchanges on vintage items. However, if ever you have questions, or need to request more photos of an item prior to purchasing, please let me know and I will assist you as much as needed.
International purchases may not be returned. Refunds for damaged or lost international purchases will be handled on a case by case basis. Please contact me first if there is a problem with your purchase, so that I can begin the steps to resolve the issue.
RETURNS FOR WEARABLE ITEMS: Wearable items include but are not limited to: jewelry, clothing, handbags, footwear and accessories. They must be returned within 3 days of receipt, unworn, and in the same condition as received. Buyers are responsible for the shipping costs to return ALL wearable items and for the shipping costs for exchange items if applicable. If you wish to return a wearable item, please contact me for instructions. We recommend tracking and insurance on returned purchases, as we do not issue refunds for items that are lost or damaged during return shipping.
Exceptions may be made on a case by case basis. Note: I do not refund shipping and handling.
ORDER CANCELLATION POLICY: - if you'd like to cancel your order because of my mistake I will refund 100% of your payment as long as the order isn't shipped yet - if you'd like to change your order for other reasons not caused by my mistake I can only refund 80% of the total amount you've paid as I accept payments through the third part which takes 20% of non-refundable fees. Please, be thoughtful when placing your order and read shipping terms to be sure you can get your purchase in time. Thank you for your understanding!
When purchasing vintage items, please remember that they have only been in our care for a short time. While in our home, your items are kept protected and clean and are not exposed to smoke, but we do not know how they were cared for previously. Due to the nature of these items, there may be some odors/allergens present that we do not detect. If you are sensitive to such things, please consider this when purchasing.
Colors can vary widely from one device to another. While we do our best to accurately photograph and describe each item, the color you see on your device may vary from the actual item. If a color match is extremely important, please contact us for more assistance prior to purchase.
Please, note: in case you would like to cancel your order, non refundable part is 20 % from general amount.
- order cancellation is possible before shipment only.
ABOUT DISCOUNTS: I can't accept returns and refunds for items on sale.
Also please, note: by getting for additional discounts after your request, you loose a right for order replace. I can refund you in case the order was lost en a route of it's destination only. I provide refunds for lost items after official post service answer only.
If you are hunting a vintage item and we have something similar in our store, please convo us with more details and we will gladly keep an eye out for you! All things come from a pet-free and smoke-free room. My photos are taken in digital camera so it may not convey the exact brilliance. Also It may appear larger or smaller than it is. Please take note of the measurements in the description.
Please let me know that you receive your purchase!
Feel free to contact me for any question or matter.
Please leave feedback! I appreciate it, thank you.