American/International orders are sent via USPS first class letter mail. Canadian orders are sent via Canada Post Lettermail. Orders do not include insurance, contact us if you wish to purchase insurance prior to payment, as we are not responsible for lost or misdirected packages.
Note: international orders can take up to 45 business days to arrive to their intended destination due to custom wait lists and postal strikes.
All taxes and duties issued by customs are the sole responsibility of the buyer. Please allow additional time for customs to process.
Orders are not shipped until paid in full via PayPal or direct check out. We do charge tax for provinces within Canada but not for the USA or International orders.
Returns & exchanges
no refunds as ribbon cut but the yard unless we mixed up your order
Order shipping timelines for US orders it shouldn't take longer then a week except for around statutory holidays. International Shipping is 4-6 weeks and longer during the holiday season.
Canadaian orders 2-4 weeks and around statutory holidays add extra time for processing.