I accept PayPal, credit cards and Etsy gift cards. If payment is not made within 72 your order will be cancelled and re-listed.
Returns & exchanges
Once you receive your digital file I can no longer offer refunds. However, I want you to be 100% satisfied and would love to work with you until you are!
Physical items such as balloons and banners (excluding custom banners) are returnable. Customer is responsible for return shipping. Once product is back in my possession I will process refunds right away. Shipping costs are non refundable.
Printed invitation refunds are dealt with on an order by order basis.
Your customized invitation will be sent to the email associated to you Etsy account within 24-48 hours of purchase.
If you have any questions or concerns, please feel free to contact me at kaylazimbaprintables[at]gmail[dot]com or through Etsy conversation.