I bought this as a gift for a friend. She loved it and imediately put it on her water bottle. Easy to apply and super cute. Received my order 4 days after ordering, wow!
Apr 16, 2018 by lakish11
Horrible customer service and I ordered this a month ago. I still haven't received it. I understand it may take time but at least communicate with the buyer so there's a clear understanding. As cute as everything is in this shop, don't buy it. It's not worth the wait and what's worse is the lack of communication. I honestly would've been more patient if I got a message from the shop letting me know there's a delay. But instead just no response. AVOID.
Please contact me prior to purchasing if you'd like a more accurate shipping estimate. Every package is carefully wrapped and packaged with care. Once a package leaves my hands, I have no control of it. I can not be held responsible for lost/stolen/damaged packages. You can contact me with any issues you may have, but any package arriving damaged should be handled by filing a claim with USPS. When purchasing you are agreeing to the listed turn around time and shipping policy.
Payment is due at the time of purchase. If you have questions please send us a message to discuss further
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
All items offered in our shop are custom made to order. No refunds will be given, and we don't not except returns. If you receive your order and it Is not what you were expecting, please contact us and we can discuss it further. We do not accept cancellations.