Ready to ship items are shipped within 1-3 business days of processed payment.
Made to order items are shipped within 3-5 business days from purchase and processed payment.
Unless requested otherwise by the customer, all items will be shipped to the Etsy or Paypal address. Please, make sure your address is accurate and correct, It is the customers responsibility to ensure that their address is accurate. Failure to do so may result in shipping delays or lost packages; therefore we are not responsible.
If you want your item to be shipped to a different address, please, indicate so in the comments section at check-out.
We accept PayPal and credit card payment through Etsy direct checkout only.
Items will be shipped once payment has been received and processed.
Returns & exchanges
CANCELLATION OF ORDERS
If, for any given reason, you decide to cancel your purchase, you must do so within 24 hours of your payment was submitted.
***ALL SALES ARE FINAL***
ITEM DID NOT ARRIVE:
In the rare case your item does not arrive, please, contact me in a timely manner so we may resolve the issue.
ITEM ARRIVED DAMAGED:
If your item arrives damaged, please contact me within one week of delivery with images of damage as proof so we can come to a resolution together.
I am honored to be able to create something special just for you, once we agree on a design I cannot make any changes to it after I start working on it. You need to agree to these terms if you want me to create a custom piece for you. Custom orders are non-refundable and non-returnable. Coupon codes, sales and special offers do not apply to custom orders. I require 50% up front for any custom request.
***Your order will be shipped to your Etsy or paypal address unless stated otherwise by you on the "Message from Buyer" section of your order.***