I ship via USPS and UPS. I will always look for the least expensive way to ship an item. If you purchase several items at the same time, I will ship them together if possible. I will refund any overcharges exceeding 10% of the total shipping costs. Shipments will be insured for the value, and when possible, I will provide tracking information.
I accept Visa, MasterCard, American Express, Discover and Etsy gift cards. You can also complete your transaction through PayPal.
The sale will be considered final upon receipt of payment. If you are an Illinois resident, sales tax will be added to your purchase.
Returns & exchanges
I want you to be satisfied with what you have received. If you need to return an item I will generally ask that you pack it in the same manner in which it was sent to you and return it to me within fourteen days of receipt. If it is returned in excellent condition I will issue a full refund for the cost of the item. Shipping costs are non-refundable, unless the item has been damaged on its way to you.
In the event you receive something in less than perfect condition, please contact me immediately.
Unless otherwise noted, my mosaics are not suitable for outdoor display. Do not immerse the mosaic in water at anytime. If you have any questions at any time about how to best care for your purchase, do not hesitate to contact me.