turnaround: most items listed for sale will be shipped within 1-3 working days after payment clears. products that are made to order have a 10-15 day turnaround as I am a one woman operation and beautiful things take time.
shipping: all items will be shipped to you by regular post within 5-15 working days once payment is received. i am at the mercy of australia post and cannot guarantee how long your parcel will take to get to you so please ensure you leave plenty of time if you need your item by a certain date.
express shipping, registered post and international shipping will be available for extra $$$ so please message me if you would like that option!
payment: i accept only PayPal. no item will be shipped or custom orders made until payment has been received.
Returns & exchanges
refunds and exchange: i do not refund due to change of mind. i am happy to organise a refund for any faulty items. buyer must cover cost of return postage.