All items will be shipped when payment is received.
We use USPS this includes international shipping. Confirmation and tracking will be provided through your email provided. You can also pay for Rush Delivery.
With international shipping the customer is responsible for all charges, customs fees, taxes or duties that your country levies on the item.
Utopia Africa Designs products are either for direct personal use or for crafting. We reserve the right to refuse to honor orders that are either not for direct personal use or for crafting, especially if such orders are from outside the United States.
If you live in a non secure area or building and would like your shipment "signature required", please let us know upon purchasing, we are not responsible for items lost or stolen after delivery.
We accept PayPal and credit cards only. We request that payment be made at time of purchase.
NEVADA RESIDENTS MUST ADD 8.1% SALES TAX
Returns & exchanges
If for any reason you are not satisfied with your item, it can be returned for a full refund or an exchange minus shipping charges within the first 7days. Item returning must not be used and in the same condition as it left my shop. Please contact me within 7 days for refund or exchange questions. You will be responsible for the return shipping costs and any fees from Etsy and PayPal. I reserve the right to refuse refund or exchange on expensive items,
Please feel free to ask any questions prior to purchasing. I want you to be satisfied with your purchases. Thank you!
Your satisfaction is my priority. As a one woman operation, I welcome any suggestions that you may have for me. If you are not satisfied with my product, I will be glad to work with you to make you happy. Please, before you leave any negative comment, contact me so we could both work it out.