Your purchase will ship within 3 business days of cleared payment unless other arrangements have been made. I will send email confirmation as soon as the package ships.
If you are purchasing more than one item, please convo me prior to completing the purchase, and I will adjust the shipping cost.
Shipping method used will be USPS, UPS, or FedEx ground. USPS will include delivery confirmation.. Large, and/or expensive items will ship via FedEx or UPS with insurance included.
*Please Note: I do not ship internationally at this time.
I use recycled boxes and packing materials whenever possible. The packaging may not always be pretty, but Mother Earth appreciates the effort!
Returns & exchanges
Your satisfaction is very important to me! In general my policy is no returns. Please read the descriptions and view the photos, which are an important part of the description. If you have any questions, message me prior to making your purchase. I will be happy to send additional pictures and offer any clarification you may need.
All sales are considered final unless misrepresented. Please remember that you are purchasing antique and vintage items from my shop…they will have expected signs of wear and imperfections. Vintage and antique products were, often times, made by hand, resulting in slight imperfections. I try to provide clear, detailed photos, and attempt to list and photograph all “imperfections”. If, I have overlooked something or if for some reason, you are not happy with your purchase, lets talk! I want you to be happy with your purchase. If you are unhappy with your purchase, please contact me right away. Pretty please don't leave negative or neutral feedback before contacting me so that we can work something out, I truly want all my customers to be happy! If determined an item can be returned, return shipping cost is at the buyer's expense. Returned items must be in original, unaltered, undamaged condition. Buyer to return item via a method offering tracking, and the item must be insured for the full purchase price. AllieEtCie is not responsible for any damage or loss to items being returned. Buyer is responsible for submitting any claims to postal service. To initiate a return, buyer MUST contact AllieEtCie within 2 days of receiving item.
In the unlikely event of a lost or damaged package, please contact me immediately.
If an item is damaged during shipment, a photo of the item will be required before a refund can be issued.
DO NOT discard packaging. The postal service used for shipping will need to see both the packaging and the damaged item in order to process a claim.
Your feedback is very important to me! If you feel that I deserve anything less than a 5 star review, please contact me prior to leaving your review. I want happy customers, and I will do my best to make sure you are 100% satisfied!