I ship all orders out daily! USPS or Priority Mail. If you need something over nighted it can me arranged just let me know :)
I ship to the address listed on the Etsy receipt, so please double check and make sure all information is correct before completing your order. I can't stress that enough just to avoid complications on both ends!! I want your order to get to you efficiently and most importantly correct!
Expedited shipping or Priority Mail shipping ARE available-please convo me to change the listing to reflect priority or expedited pricing.
International shipments are shipped via USPS service. Customs fees are the responsibility of the purchaser.
I accept PayPal as well as credit cards through Etsy's credit card processing system.
Returns & exchanges
Please check the items when your order arrives. If there are any discrepancies, please notify me within 5 days so that I can take corrective action.
If there is no problem with the item received, (you just don't want it it), shipping, handling, and insurance fees are NOT refundable and you are responsible for return shipping cost. As mentioned previously, you must contact me within 5 days of receiving your order.
Important note: All returned products must be in their original condition. I will issue a credit to you after I receive the returned products. You will receive a refund for the item less the shipping costs paid unless we discuss otherwise or a certain issue pertains to you.
CANCELLATIONS: If you must cancel your order, please notify us by CONVO only. If it hasn't shipped out we are happy to cancel and refund you. Please note that if you paid with PayPal we will not refund the .30 fee they charge for the transaction.
If for whatever reason you are unhappy with your transaction, I would appreciate you contacting me prior to leaving feedback. I can't resolve something that I don't know about! I want this to be the best possible experience for you!! I'm here to serve you the best customer service possible :)
CONTACTING ME: Etsy conversations are the quickest way to reach me.