We ship via USPS priority mail and 1st class domestic and international. We use delivery confirmation on Priority Mail domestic shipments, but are unable to provide delivery confirmation on regular 1st Class International orders. International customers are responsible for any custom taxes and should take this cost into consideration before ordering.
All of our t-shirts, scarves, camisoles, veils, children's clothing t-shirts, one-pieces and caps and dog clothing are shipped 1st Class domestic. All other items are shipped USPS Priority Mail unless otherwise noted.
If a garment is listed as piority mail and you would prefer regular 1st class, just let us know. We are happy to accomodate your request.
Finally, if your Paypal and Etsy address/name differ, please indicate in your "message from buyer" which address to send your purchase to.
Ready-made items are shipped within 48 hours. Friday-Sunday orders are shipped on Monday.
Custom-made items are shipped within two-weeks of payment. We will contact you if there is any difference in this policy and when your item has been shipped.
On large orders, we will use UPS domestically as it is the less expensive method.
Our preferred method of payment is through Paypal and credit card. You can also choose to pay by check or money order. Please contact us if you have any questions.
Returns & exchanges
We are happy to exchange or refund for items that aren't the right fit or design of your choice or other reasons.
We do require an exchange/refund within 30 days of payment received. The item needs to be in as new condition, clean and unworn (except for the intial trying on). We hope this situation doesn't occur, but we desire your satisfaction and will be happy to discuss any concerns you have.
We love to work with our customers on custom orders. Our preferred method for custom orders is via a private alchemy request; however, we're open to your requests and will also make private listings for you. Just send us a convo with your requests.
We accept consignment and wholesale for our infant items and are willing to discuss other offers.