I ship first class with insurance. If you need an item more quickly just message me and I can accommodate your needs but I will charge more because the post office charges more for rush delivery.
I will do layaway. I will ask for at least 1/3 of the total up front then I will hold the item until you can pay it off. You may cancel a purchase if you can message me before I package up the item to have it shipped out. Once it's packaged up, the order cannot be cancelled.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
I do not encourage buyer's remorse returns, as they cost me time and money. If that is the case, I will do an exchange and the buyer is responsible for all shipping charges. Jewelry that has been sized or otherwise altered in any manner by another jeweler or has been worn cannot be returned. I will not refund fit issues since I always state the size of a ring in the description. I will accept returns if the item is damaged, defective or has some other problem that is my fault. Any returned item must be shipped back within 5 business days with insurance for it's full value and tracking information. If it gets lost in the mail, I cannot give a refund. Please message me if there's an issue, and I'll do my best to remedy the problem as long as it's reasonable.
At this point in time I do not size rings. I am looking into learning how to do this so I can have this option available to my buyers and to expand my business. If you do need a ring sized most experienced jewelers (especially those with a laser welder) will size silver. Please ask a good jeweler near you about sizing if you need this done. I will do custom orders if I have the inventory available and have the skill set to get it done. I will sell loose gems if I have what you need.