Profits made from our shop feed our parrots and macaws, as well as the rest of our rescued animals. Profits will also feed a colony of feral cats including getting them TNR'd. TNR stands for: TRAP - NEUTER *or spayed* - and RETURN.
Items that can not be returned will say so in the description. We can not accept returns on delicate items. With items that can be returned, there is a 15% restocking fee and shipping charges will not be returned. Customers are responsible for the cost of shipping to return item. Refunds will be for the cost of the item, minus 15% of what you paid for the item. Refunds are completed based upon receipt of the item in the condition it was sent out.