Shipping: I will ship most items within 1~2 business days after payment is cleared. Custom orders may take longer to complete. Please refer each listing for the details.
Single item purchase will be shipped via USPS first-class mail service with delivery confirmation. If you need upgrade the shipping, please send me a ETSY message and I will create a listing for you.
A set of bridal gifts purchase will be shipped via USPS priority mail service with insurance.
Note: I am not responsible for postal delay and loss by mail.
If you need insurance, please send me a message before the purchase. I will set up the insurance for you. Any order over $100 will have insurance automatically.
Buyers are responsible for all duties, taxes, fees, etc that may incur.
Packing: Some listing comes with a gift box. If it doesn't come with a gift box, it comes with a simple gift pouch. If you order more than one item, I will combine the items together to fit into necessary gift boxes or gift pouches unless you request additional gift boxes. For example, if you order two rings , I will combine two rings onto one gift box. :)
Bridesmaid gift set comes with gift box for each item.
I accept Paypal, Credit Card and ETSY gift card. PA residence will be charged on sales tax.
Returns & exchanges
If you have any questions about the item, please contact me within 7 calendar days after the package marked as delivered. I don't accept the claims after 7 days.
Most returns are accepted within 7 calendar days after delivery. The returned item must be in new and unused condition in the original package. Please read the exceptions as below.
1). All earrings sales are final. For health reasons, I do not accept the return or exchange of earrings.
2). Custom orders and personalized items are final, no exchanges or returns will be granted. All rings are personalized items because I will make the ring size per your request.
3). All bridesmaid gift sets are final. However, I will fix any problems associated with the jewelry itself.
Please contact me before you return the item. Original shipping charge is non-refundable.
All return deliveries should have signature confirmation.
Buyers are responsible for the return shipping charge.
1). All items are handmade by myself. There will be slight variations for each handmade item, but each piece will always be with my best care.
2). Necklace length is measured from one end of necklace to another end of necklace including the silver bar length or name length connected in the chain.
3). I don't make large size wire wrapped ring, due to dainty style. If you request size larger than 8.5, please make sure this is the style you want. I will be really happy to see my work bringing you compliments.
4). Below is wire gauge chart. If you have any question regarding the thickness of the item I made, please use this chart as a reference. Please free feel to contact me if yo have any additional questions.