I usually post every day Monday to Friday. Orders placed after 11am will normally be processed the following working day.
UK delivery is by First Class Royal Mail.
Please allow three working days for delivery in the UK, and 12 working days for international delivery, although orders will often arrive sooner than this.
I always send an email to advise when I have posted your order.
Sometimes things do go wrong with delivery which are out of my control... if you have not received your item within five working days (UK) of me posting it then please get in touch. For international deliveries please allow 15 working days.
I accept payment by Paypal or debit/credit card, as well as Etsy gift card. I do not accept e-cheques.
If you wish to cancel your order please let me know as soon as possible. Once your order has been posted then a refund is only possible once the item/s have been returned to me in saleable condition.
Personalised orders cannot be cancelled once they have been made.
Returns & exchanges
If for any reason you are dissatisfied with your purchase please contact me, within 14 days of receipt, to arrange an exchange or refund. If your order is returned in perfect condition - still in any packaging - then I will provide a refund, less the outbound postage cost. Return postage is the customer's responsibility.
Please be aware that many of the prints available are hand printed and will vary slightly from the picture.