All books and patterns are being shipped via USPS. Default domestic shipping will be via MediaMail. Some books and other products will have shipping upgrades or international shipping option available. The customer assumes any additional fees for customs or postage by their local agencies.
I accept Paypal and are happy to accept all forms of payment that they accept. Items are shipped within 5 business days after payment clears. Please note: eChecks can take up to two weeks to clear.
Returns & exchanges
Returns - what a hassle - but sometimes unavoidable!
I hope that you like the things that I sell. However, if you are not satisfied, please contact me within 7 days of receiving your order and I will do my best to come up with a solution to fix your problem. We will only accept a return of unused items in original condition and/or packaging. I apologize, but I cannot refund return shipping fees. Orders returned without prior authorization will not be accepted. Once we receive your return, we will process your refund minus the cost of shipping.
Q. Why do we ship 5 business days after payment? A. I run my business and travel quite a lot teaching classes and workshops. This 5 day window allows me time to get home and process orders. I appreciate your understanding.
Q. Do you do custom orders? I find it difficult to do custom orders long distance and prefer to work with clients who are able to come to my studio for fittings and design consultations. If you are located in the Greater Bay/ San Francisco Area, you can contact me for my current availability.