If the item is ready to ship I will send it within 24 hours after payment confirmation. If the item is marked as made to order it will take up to 4 days to complete your item.
I do not ship on Sundays.
I use the Etsy mailing address, please make sure it is correct!!
I will let you know when your package is on the way. I will also send you a tracking number of your package.
Standard international shipping takes up to 14-21 business days.
You can pay for the order in two ways: 1. PayPal payments. If you don't have a PayPal account, just choose " pay by credit card " on the PayPal page. 2. SWIFT payment. If you choose that kind of payment I'll give you 7% discount (the cost of order + cost of delivery). Choose "Other" in payment methods, and ask me for the SWIFT details.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
You can cancel the transaction within 24 hours of purchase. I will refund your payment minus the commission paid by PayPal and the financial intermediary.
If you are not satisfied with your purchase, contact me as soon as possible. The Item must be returned within 7 DAYS after the buyer receives it. All items must be returned in original conditions without any physical changes with all of its components. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.