*NOTE* Shipping cost is an estimate - in the U.S. we use the U.S. Postal Service (USPS) and need to charge a flat rate for the entire country. The actual cost varies depending on the destination, so if there is a large difference between the estimated & actual cost I will issue a partial refund.
U.S. orders: all items are sent with delivery confirmation, with more expensive items also insured. If you purchase through PayPal, I only ship to your verified PayPal address to be protected by the PayPal protection plan. Your order should be shipped within 3-7 business days of payment being received.
You will receive your delivery confirmation (tracking) number when the shipping label is created, so that you may track your package. If applicable, I will combine shipping costs of multiple items shipped to the same address, and refund the excess shipping charges back to you.
International orders: I ship using US Postal Service First Class International service. I try to match shipping costs as closely as possible to our actual costs, which works fine for most items. However, if you order several small items, I can sometimes pack all of them into one box. If so, I will refund the excess shipping charges back to you.
PLEASE NOTE: for international orders, customs duties, fees, & import taxes are the responsibility of the buyer. I cannot ship any items marked as "Gift".
I accept payments via Etsy Direct Checkout. Full payment is required within 5 days of purchase or the transaction will be voided.
Returns & exchanges
I do my best to carefully wrap your selection with a generous amount of packing materials, and then place it in a sturdy box. However, clay is fragile and breakage can occur.
Please inspect your shipment immediately upon receipt. If any items are broken, you need to contact me within 5 days regarding a refund or exchange. All refunds are issued through the original payment system used to purchase the item. Items must be returned in the same manner as they were originally shipped. Buyer pays return shipping costs.
Custom orders: Due to the extensive time required, and unpredictable nature of the creation process, I do not offer custom orders. Sorry!
All items have been created in a no pets, no smoking household.