Most of the products listed are already made and they are ready to ship within 1-3 business days via Second Class Royal Mail or Standard Airmail (for overseas orders). - Orders are shipped to the address that you checked out with. If you would like to ship to a different address - please contact / convo the shop.
Estimated delivery times from Royal Mail:
Within UK 1-2 working days (In reality cca 1 week) Europe 3-5 working days (1-2 weeks) Rest of World inc US/Canada 5-7 working days (2-3 weeks, sometimes even longer!)
The delivery times depends on how long a parcel is held in customs by the receiving country. Once it leaves me it is out of my control, I'm afraid.
I allow the post office up to 2 weeks for domestic delivery & up to 4-5 weeks for International delivery before resending/refunding for non delivery. Please remember that shipping around any holiday can be very unpredictable and Priority Upgrades are recommended to ensure faster delivery times!
IMPORTANT NOTE: International buyers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees. Those ordering from outside the UK may be subject to import duties, fees and taxes which are levied after the package reaches their country and these are the responsibility of the purchaser.
Standard Airmail does not have a tracking number nor is it traceable once posted. If you require a trackable method of postage then please contact me or simply select the shipping upgrade 'Int Tracked & Signed' Refunds and Exchanges Refunds and exchanges are usually dealt with on a case-by-case
We accept credit card payments directly through Etsy as well as payment through PayPal. (If paying with an echeck, your item will ship after payment clears.)
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Refunds and exchanges are usually dealt with on a case-by-case basis. Please feel free to contact me regarding any issue.
Exchanges and unhappy face causalities: - If there is a problem with your order please email/convo the shop within 7 days. - Buyer must return the item within 7 days of receiving the item in their original packaging, with no signs of wear, and a refund will be given for costs upon return. If the item is not in the condition it was when purchased, or it was worn, we will not refund the item. -BUYER pays returning postage! The shop generally does not send out replacements with an expected later return of the original items. - Returns are accepted for two weeks after a return label has been approved / sent to the customer.
Thank you for understanding!
******Please consider that the colours of the items may vary slightly due to digital reproduction or monitor settings.
For any other enquiries, please feel free to contact me. I would gladly help you have the best shopping experience!