Hands for repairing dolls Monster High and Ever Auto High. Used to repair the dolls Monster High and Ever After High and create new dolls handmade. The photo shows only a part of the hands of the presence. Specify what you need and availability before ordering! The cost is indicated for 1 hand. All hands are new, from the original dolls Monster High and Ever Auto High. Please, before ordering, it is MANDATORY to specify the availability and the exact cost of the hand! Note that the puppies of Ever After Hai are changed only by the hands! When ordering, indicate in the note what exactly the hand you need! In case if you do not specify a particular hand when ordering, it will be sent by random choice! Be careful, please! Everything for repairing MonsterHay and EAN dolls can be seen here: https://vk.com/album-50528565_183849059 Heads, bodies of base dolls, hands, brushes, bodies with legs. Big choice. To clarify the price and availability, write in a personal message before payment. The cost of delivery is clarified before ordering. Can significantly change in both directions.
Worst customer service I have ever experienced. Will not purchase from this seller again. Buyer beware.
Mar 23, 2018 by Aerika Keith
Exactly as described! Love it!
Feb 13, 2018 by lemaylaurie
Got the hands later than I thought. To me the price is a bit steep as the Mattel site has them for 5 bucks a pair, but they no longer carry Abby, so I did what I needed to get my hands on these.
Seller communication was good, a little delayed after my initial mistake, but once the conversation started, it progressed until resolution.
Nov 16, 2017 by Lindsey Desh
Exactly what I needed to finish my doll, thank you.
Sep 27, 2017 by Tegan Smith
I've never left negative feedback before but this leaves me no choice.. I'm extremely upset about this seller's attitude.
The shop previously showed only doll hands with arms attached together in the listing, which I thought I would get. Turns out I only received hand parts.
I wanted to ship the item back but seller refused to refund the same amount I paid for, even when I'd willingly cover the shipping fee. She said she can only refund a very small amount, but then asked me to ship the complete item back to her.
She went on to say she fear losing money through currency conversion and directly blames me for not reading her shop regulations(?)
I thought it would be sensible to make an exception esp if the customer is unsatisfied because the item is not as described.
Will never buy from here again.
Delivery of goods is carried out by mail. Delivery in Russia according to the tariffs Russia mail. Delivery to other countries specified in each case. We send all over the world. shipment period is not more than 1-3 days from the date of payment, except custom in such cases, the sending period specified in the order. Track parcel codes provided for tracking the day of shipment. Customs duties and taxes, if they are necessary, paid by the buyer.
At purchase we accept only full advance payment for the goods and delivery cost. Payment is made on VISA card, QIWI-purse, PayPal. Requisites for payment and the amount of payment to clarify when choosing a product. The return of the payment is made only in cases when we can not provide you with the paid item and no agreement has been reached to replace it with another one.
Returns & exchanges
Returned goods are not possible. Therefore, a big request for choosing and paying for goods should be more attentive. No exchange of goods. After the payment of the goods, the cancellation of the order is not made. The return of payment for the goods that you decided not to receive is also not made.
Custom goods, subject to 100% advance payment. Mandatory preliminary discussion and agreement of the order. The time for dispatch of the goods made to order is specified at the order.