I strive to provide the highest quality and customer satisfaction. Due to the digital nature of the item, no refunds are available and all sales are final - unless of course there really is a problem with the file. If you are at all unhappy with your purchase, please contact me within two weeks of your order, so we can work together to find a solution.
Not all items are meant for printing. These instructions are for the printable items only: Please make sure to print the file at “actual size”, NOT fit to page. Please keep in mind that the colours on the monitor may differ from the printed item due to various reasons from printer quality to screen collaboration. If there is an issue with the color of your print, please consider consulting your printing shop for advice. I cannot provide technical support as printing can vary between vendors, device and print page set-up.
All images and designs are copyrighted and property of On A Whimsical Adventure. Buying this item gives you the right to use my designs for personal, non-commercial use. For commercial use of my designs, including sales on Etsy, you need a commercial license. I offer three different artistic licenses in my shop that might fit your needs, available here https://www.etsy.com/shop/AWhimsicalAdventure?ref=seller-platform-mcnav§ion_id=18902425 - Please read all the details! I offer a number of commercial use OK items, available in this section https://www.etsy.com/shop/AWhimsicalAdventure?ref=seller-platform-mcnav§ion_id=18175383. These are aimed at digital scrapbook designers. Check my Shop Policies for more detailed information.
I sell digital items only, no physical items will be sent to you. Your order will be available through instant download via your Etsy account, like this: http://www.etsy.com/help/article/3949; if a pack is too large for the standard Etsy upload size, you will receive a clickable PDF with the download links instead. Just click and download! Your files are delivered as ZIP files. Usually every computer has built-in unzipping software. After you have downloaded your files on your computer, double click the file or right click and choose 'extract' or 'unzip'. If you do not have unzipping software installed on your computer, then you can do it online, through this link http://unzip-online.com/Zip
SUBSCRIBE TO MY NEWSLETTER If you want to be the first to know about my new designs, if you want to receive exclusive offers and discounts, then join my mailing list. Subscribe here http://www.on-a-whimsical-adventure.com/about-2/ VISIT MY WEBSITE If you want to know more about me, take a look at my site http://www.on-a-whimsical-adventure.com/ LIKE MY FACEBOOK FANPAGE Follow me and my designs on my Facebook fanpage here https://www.facebook.com/OAWADesigns/ JOIN THE ON A WHIMSICAL ADVENTURE FACEBOOK FANGROUP https://www.facebook.com/groups/OAWADesigns/
Yes I do! - if you buy more than $10, use coupon code JUSTFORYOU15 (15% off) - if you buy more than $20, use coupon code JUSTFORYOU20 (20% off) - if you buy more than $30, use coupon code JUSTFORYOU25 (25% off) - if you buy more than $50, use coupon code JUSTFORYOU30 (30% off) - if you buy more than $100, use coupon code JUSTFORYOU40 (40% off) Please note that these discounts can't be combined with any other sales or special offers.