Thompson Enamel has been a manufacturer of vitreous enamel for metal for over 119 years and currently manufactures glass products for many different kinds of applications. Included in its product line are enamels for both metals and glass.
The Workbook, with 41 pages, is handy reference guide packed with excellent information, tips and tricks for both newbies and experienced enamelists. You find the COE's for all of your favorite enamels. Learn the reasons for counter enamel, and when it's most important or can be skipped. Learn which types of enamels work best on which metals, and why. This book will give you the foundational information on enamel. Written by enamel experts: Woodrow Carpenter, Bill Helwig, and Tom Ellis.
Shipping is primarily by USPS, unless the customer prefers another carrier. An email will be sent to you when the item is shipped. I pride myself on fast shipping. Items will be shipped within 5-7 business days but may ship sooner.
Pay by Paypal is preferred, which should be made within three days of purchase. If you prefer to pay by check, unless I know you personally, I will wait for the check to clear before shipping. If you change your mind about a purchase, please cancel your order within 12 hours, simply because I ship as quickly as possible. All shipping will occur after payment is received.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I want my customers to be happy with their purchase. If a piece is defective and I'm informed of this within 7 days of purchase, I will happily make the repair or provide a replacement and pay for shipping costs to and from.
I welcome custom orders. I use the beads and pendants I make in my own jewelry. So, you can always check barbaralewis.etsy.com for ideas on how to use my jewelry components. If you want a slideshow of my jewelry, please visit http://www.flickr.com/photos/barbaralewis/