This pack of yarns contains 3 skeins of my handspun wool. The merino fibre was first hand dyed in bright and cheery green and yellow colours, then handspun, Navajo-plied (like a 3 ply yarn but more rounded) and finally washed to "set" the yarn. It is suitable for weaving, knitting or crochet. Totalling 239g, the pack contains:
For most items, I use Royal Mail second class postage within the UK and the closest equivalent for other countries. Items are usually posted without tracking but I always obtain a proof of posting. If you would like any item sent with tracking or signed-for insurance, please let me know and I will be happy to arrange this for the extra fee, as charged by Royal Mail.
I aim to post orders within 1-2 days and I always send a confirmation note to let you know that it has been posted.
Your item should arrive within a couple of days of posting but please allow up to 15 working days as I can't report an item as missing with Royal Mail until then. If it remains missing after this time I will do my best to replace your order or will offer you a refund.
If you are local to me (near Bristol), you are welcome to collect your order if you like, either from my studio or from any of the local events I will be attending. Use voucher code LOCALCOLLECT to remove the postage charge from your order. I will message you to let you know when it is available and to arrange a mutually suitable time for collection. You can see all the local events I will be attending by following me on Facebook @bigskytextiles
You can pay for your order via Paypal, or using Etsy's Direct Checkout with a credit or debit card.
You can cancel your order at any time before the order has been posted out - but please contact me quickly to arrange this as I usually post the next day!
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Items are sold as seen so please read the item description carefully and check the photos to make sure it's what you are looking for! I want you to be really happy with your purchase so I take care to write as detailed a description as I can and to take photos that accurately reflect the item. If you have any queries on any item, please do ask - I'm always happy to advise or even send additional photos if necessary.
If you are unhappy with your purchase, I will accept returns within 14 days but postage will be at the buyers expense, unless the item is faulty. I would recommend returns using a signed-for postal service for your piece of mind.
Packaging: please note that I do use recycled packaging wherever possible.